These self service tools can be used to help determine if you need to reach out for tech support.
If you are ever unsure, it's always best to ask for help.
Internal Network Speed Test
If you're concerned with speed you can run a special speed test that will be visible to administrators to help narrow down potential issues. The results of this speed test will show you your internet speed, but can be used to help identify other internal networking issues. For mobile devices, download the iOS or Android Ubiquiti WiFi Man app to get even more insight.Â
Website and File Virus Checker
You can check any URL and most smaller files for virus contamination using the below tools. If you're ever unsure, reach out via phone for a second opinion.
Website Country Lookup
Altic Managed Networks won't connect directly to websites or services hosted in China, Russia, North Korea, Ukraine, Kazakhstan, Mongolia, Afghanistan, Taiwan, or India. If you're having trouble accessing a website, you can check it's hosted location(s) using this tool. Simply enter the web address in the box at the top and press the enter key on your keyboard or click the "info" button.